BOOKING CANCELLED - SEPARATION OF BOOKING AND WFM-TRANSPORT

Initial situation

• There is a booking in "Slot" with a connected "WFM transport"
• The booking had to be cancelled for a variety of reasons
• WFM transport still in the status "BOOKED"

CASE 1: Booking in slot is NO longer visible

Solution:

• Submit a ticket, helpdesk solves the case
• Ticket form here: Submit a ticket

CASE 2: Booking in slot is still visible 

Solution:

• It is possible to separate the booking in slot from the WFM transport
• To do this, click the "Detach Order" button in the booking dialog in slot:

• Result: WFM transport returns to the status "Ready to book" and can be rebooked