OTTO Deliveries OHRDRUF: Information about Booking Process

! Please take notice !

There are changes in the slot booking process for the OTTO in Ohrdruf 

In order to increase transparency, it is necessary to specify the items to be delivered (with quantity) with a reference the corresponding purchase order or delivery note.

You can tell by the behavior of Cargoclix Slot that the new process is active for you:

The timetable is open (= booking fields are highlighted in "white", but the "Book" button is deactivated - note: when activated, it is "blue"):

When you click on a booking window, a pop-up appears that points to the new, expanded process - including the link to the "workflow manager":

This is an upstream tool in which the information described must be entered.

If you do not have access - please submit a ticket HERE.  

Training Materials / Documentation / FAQs:
Training materials are not provided as a file but can be found in an online knowledge database that is continuously being developed. 

• Link to the complete documentation LINK
• Link to the quick start guide LINK
• Link to the FAQs LINK

• Documentation of the Process Execution:
  • booking a time slot in using Purchase Orders (LINK)

  • booking a time slot in using Delivery Notes (LINK)

Contact, Support, and Ticketing

• In case of questions or uncertainties regarding the process, our support is available to assist you. 
• You can reach them via the ticket form (LINK) or the email address info-cargoclix-avisierung@otto.de

Simplifications / Adjustments in the Process:

It is now possible to make adjustments to the composition of the WFM transport for booked transports (Status: 'Booked') WITHOUT losing the unloading date. A description can be found here: LINK